This website is the property of Potier Stone
Tel.: +32 (0)50 71 91 91
Enterprise number: BE 0888 572 359
By accessing and using the website you declare that you expressly accept the following general terms and conditions:
This privacy statement indicates, among other things, which data we collect on this website, how we use these data and how the data are secured.
If you use the website purely to find information about Potier Stone or its products and services, or about the subjects or items on this website, your personal data are not processed. Only when you wish to receive certain services or products, take part in competitions or request services for which registration is required (such as receiving the newsletter), may you be asked to provide certain personal data (such as your first name, surname, email address, street name, street number, postcode, postal address, telephone number). Whenever you provide personal data, Potier Stone will process them in accordance with the policy set out here and with the legal obligations on the processing of personal data. You guarantee that the data that you provide to Potier Stone belong to you, or at least that you have been given consent to use them and to provide them to Potier Stone. Potier Stone can deny you access to its websites or parts of these websites, temporarily or permanently, if you make use of false data or of data belonging to third parties without their consent.
Potier Stone processes the personal data to make contact with you, to be able to supply you with the products or services which you have requested or for which you have registered, to inform you about its range of products and services (such as the dates when Potier Stone events take place, cooperation with partners, competitions, etc.), to personalise its range of products and services and for direct marketing purposes. Potier Stone only sends you the information for which you register on the website, such as the newsletter. The use of your personal data for direct marketing purposes on the part of third parties is subject to your express consent, which you are entirely free to grant or to withhold. Potier Stone will, in principle, only process the personal data provided by you for the purposes indicated in this privacy statement. If Potier Stone wishes to use your personal data for other purposes or pass them on to companies with which it works, it will request your express consent to do so, which you can refuse.
Potier Stone protects your data with the help of technical and administrative security measures to keep the risk of loss, improper use, unauthorised access, public disclosure and alteration to a minimum. These include firewalls as well as physical and administrative controls of access to the data and servers. If you nevertheless believe that improper use has been made of your data, you can contact us.
Potier Stone can collect anonymous or aggregate non-personal data, such as browser type or IP address, the operating system that you use or the domain name of the website via which you reached the Potier Stone website, or via which you leave it.
The website may contain references (for example by means of a hyperlink, banner or button) to other websites that relate to a specific aspect of this website or are placed by third parties. This does not automatically mean that Potier Stone is connected to these websites or their owners. We are therefore not responsible for the compliance of these third parties with the privacy legislation. Similarly, Potier Stone cannot be held responsible for contributions published by third parties. These are always used at your own risk.
In the future, Potier Stone may decide to modify this privacy statement if, for example, insofar as this is permitted by law, we process other (personal) data and/or pass on these data to third parties that are not named in this privacy statement.
Potier Stone endeavours to ensure that the information on the website remains accurate and up-to-date at all times and depends on third parties for part of the basic data. Potier Stone may not, under any circumstances, be held liable for any errors, incompleteness or inaccuracies which may occur, or for obsolete data. Potier Stone may change or terminate the web page (or have this done) as it sees fit and at any time it wishes, with or without prior notification. Potier Stone is not liable for the consequences of modifications or termination.
Similarly, Potier Stone is not responsible for third-party files or the links in such files connected to the web page. Connection to other, external sources of information is provided purely for information purposes and does not imply any point of view in respect of the content or existence thereof. This does not automatically mean that Potier Stone is connected to these other websites or their owners. We are therefore not responsible for the compliance of these third parties with the privacy legislation.
Unauthorised or improper use of the web page or its contents may constitute an infringement of intellectual rights, regulations on privacy, publication and/or communication in the broadest sense of the terms. You are responsible for everything you send from the web page.
Potier Stone reserves the right to refuse to allow you to use the web page and/or make use of certain services offered on the web page. Further to this, Potier Stone can monitor access to the web page.
You will protect and indemnify Potier Stone and its employees against judicial and extra-judicial measures, convictions, etc., including the costs of legal aid, accountants, etc., that may be instituted by third parties further or related to your use of the web page, your infringement of any legal regulations or the rights of third parties.
Belgian law alone applies to disputes relating to the website. The courts of the legal district of Ghent have sole jurisdiction to hear any disputes.
General terms and conditions of the web shop
1. The web shop on www.potierstone.be is the property of Potier Stone, Vliegplein 64, 9991 Maldegem, Belgium, VAT BE 0888 572 359, hereinafter referred to as the entrepreneur.2. General
These general terms and conditions apply to all offers, orders and agreements between the consumer and the entrepreneur. By placing an order, the consumer declares that he accepts these general terms and conditions.
3. Agreement between the consumer and the entrepreneur
This agreement comes into being once the payment has been made by the consumer via the means of payment chosen by him (see Article 5) and once the payment has been recorded in our account.
If the entrepreneur is unable to fulfil a delivery of an order for a specific reason, the entrepreneur will inform the consumer of this as quickly as possible; the consumer may not in any way make a claim for compensation. The consumer can opt to have other products delivered for the same amount or if he prefers, the amount paid will be returned to the consumer by the entrepreneur.
4. Products and prices
The products sold via the entrepreneur are all original products. The prices and offers are only valid on the day they are offered via the entrepreneur and while stocks last.
If a product is no longer in stock, the entrepreneur will inform the consumer of this within five working days.
If a product is no longer in stock with our main supplier, the consumer will be given the choice of cancelling his purchase or having another product (with the same price) delivered. In the event of cancellation, the entrepreneur will refund the amount owed to the consumer. The prices indicated are inclusive of 21% VAT.
No rights may be derived from incorrect prices.
All images are provided as illustrations only. No rights may be derived from these images.
5. Payment and means of payment
The consumer undertakes to deposit the amount indicated in the email sent to confirm the order in our account by means of a transfer to account KBC IBAN BE51 7370 2077 9362, BIC KREDBEBB in the name of Potier Stone, indicating the reference number provided in the email of confirmation.
6. Delivery, delivery period and shipping costs
Our maintenance products are delivered via BPOST. For all orders, a fixed rate is charged of €12 per delivery in Belgium and €16.5 per delivery in the Netherlands.
The consumer will inform the entrepreneur within 48 hours in the event of damage to or non-receipt of the goods.
Deliveries are made to the delivery address indicated by the consumer in the order. Products are only delivered in the countries indicated on the web shop order form.
The entrepreneur schedules a delivery period, when the articles are in stock, of seven working days after receipt of the payment in our account for all orders in Belgium and ten working days in the Netherlands. Under no circumstances is the consumer entitled to compensation if the delivery period is exceeded.
Objects are not sent by post. They can be collected by appointment: Vliegplein 64, 9991 Maldegem, Belgium.
7. Returns and refunds
If the consumer wishes to refrain from making the purchase after delivery, he should inform the entrepreneur of this in writing via email to email@example.com within five days of purchase.
The product should then be returned to Potier Stone, Vliegplein 64, 9991 Maldegem, Belgium. The products should always be packed in their original packaging (both cardboard and plastic).
The shipping costs for returning products from the consumer to the entrepreneur are always borne by the consumer.
Upon receipt of the returned products, the original packaging will be checked and if there is no damage, the amount owed will be transferred to the consumer via the same account used to make the payment when the order was placed.
If the packaging is damaged, the consumer will be informed of this by the entrepreneur by email. The consumer may then not claim a refund for the products. In this case, the products will remain at the disposal of the consumer at the entrepreneur’s address for 14 days or, at the request of the consumer, be returned to the delivery address again subject to repayment of the shipping costs by the consumer to the entrepreneur.
8. Complaints and/or comments
Should you not be satisfied with the products or service of Potier Stone, you can contact Potier Stone via firstname.lastname@example.org or by calling +32 (0)50 71 91 91 on working days from 8.00 a.m. to 12 noon and from 1.00 p.m. to 5.00 p.m.
This agreement is governed by and will be interpreted in accordance with Belgian law. Disputes shall be brought before the competent courts of Ghent, Belgium.
If you have any questions to which you have not found an answer, please contact Potier Stone, Vliegplein 64, 9991 Maldegem, Belgium or send an email to email@example.com or call +32 (0)50 71 91 91.
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